Support
How can we help?
Write to us about your account, your subscription, a reading that went wrong, or your data. A person reads every message.
oraclia.help@gmail.com
From inside the app
Open your circle, then Settings, then Contact us. Sending from there can attach an encrypted log, which helps with anything technical.
Your subscription
Plans are billed by Apple or Google. Cancel or change them in your App Store or Google Play settings. To restore a purchase, use Restore on the subscription screen.
Your data
Delete your account from Settings, or write to us from the address you sign in with to erase your readings and keep the account.
A reading that clouded over
If a reading fails, your words are kept and you can send them again. If it keeps happening, tell us which sign and when.